About Krups® Products

The Krups heritage of German-engineered coffee machines and food preparation appliances provides clear functional, rigorous design at the highest level of technical perfection, performance, and quality.

Working with leading European designers, the new Krups styles represent the cutting edge in design, yet maintain the clearly functional characteristics synonymous with Krups products.

Designed and built for those who continuously seek out new gourmet experiences and take pleasure in discovering and understanding how things are doneand done wellKrups products deliver genuine results, performance, and taste.

Ask a coffee aficionado to name his favorite coffee maker, and the odds are he'll say Krups. Refined European design combines the current trend for matte and metal surfaces and the iconic look of Krups coffee machines to produce an elegant, timeless design that is equally at home in traditional and contemporary kitchens.

If espresso is the java of choice, Krups' many espresso machines, with their patented Auto-Cappuccino System and Perfect Froth Steam Nozzle mix steam and air for foolproof frothing.

And no caféologue worth their salt should be without Krups' burr milling system, which avoids overheating and preserves aroma.

Breakfast was never so easy or stylish with the Krups range of fast, powerful toasters that provide the versatility to warm breads, muffins, pastries, croissants, and more. Toaster ovens with Expert Quartz Cycling Technology, convection heat, and little touches like a cool-touch handle and soft-touch controls make it ever so easy to feed your hungry family.

The sleek, easy-to-use and easy-to-clean waffle, sandwich, and panini makers give you the versatility to make every brunch special.

Like the experts and consumers it serves, Krups is passionate about products that are designed to perform flawlessly. This passion starts with a deep mastery of the technical details of producing a perfect cup of coffee, espresso or even toast, and also an understanding and affinity with the rituals that surround the process.

Frequently Asked Questions

Blenders

How do I clean the blender?
Wash the mixing beaker in warm water with dishwashing liquid. Then rinse. Do not use any abrasive cleaning agents that could scratch the materials. Do not immerse the blender, power supply cord, or plug under water or any other liquid. Both mixing beaker and juicer are dishwasher-safe but should be separated before cleaning. Motor unit can be cleaned with a moist cloth.

How do I crush ice using the blender?
For finely crushed ice, put 6 to 10 large cubes in the mixing beaker and put on the lid. It is not necessary to add any liquid.

How long can I process foods?
Do not use for more than 3 minutes in continuous operation. After 3 minutes, turn off the blender and wait for a few minutes before starting your appliance again after 3 uninterrupted operations.

What is the best way to put the foods into the mixing beaker?
To ensure that the food is properly mixed, put all fluids into the mixing beaker first. Give them a short, quick mix, and only then add the solid or dry ingredients. When using solid foodstuffs, cut them first into 3/4 inch cubes. To add further materials during the mixing operation, remove the stopper from the breaker lid, feed in the materials, and put the stopper back in position.

What is the best way to remove ingredients stuck to the wall of the beaker?
If any ingredients stick to the wall of the beaker during the mixing operation, switch off the appliance, pull out the main plug, and then remove the entire mixing beaker from the motor unit. Carefully remove the stuck ingredients with a knife blade before continuing. NEVER put your fingers or hands into the beaker or in the vicinity of the cutting knife.

Coffee Grinders

How do I take care of my coffee grinder?
Keeping your grinder clean is essential in achieving optimal taste results. Most coffee beans contain oils that may, over time, become stronger in flavor and could affect the taste of your coffee.
Empty the ground coffee holder after each use.
Always disconnect the grinder before cleaning.
Never place the grinder, power supply cord, or plug into water or under running water.
Do not use strong detergents or abrasive pads to clean the appliance.
Clean the lids and the ground coffee holder in warm water or place them in the upper basket of your dishwasher.

How do I select the right quantity to grind?
For an automatic coffee grinder as Krups burr grinder:
Use the number of cups selector to program the quantity of ground coffee you want. The mill grinds ¼ oz. (7g) of coffee per cup selected.

For a non-automatic coffee grinder:
Push the button control to grind coffee beans.
Do not grind coffee beans more than 20 seconds.

A longer grinding does not produce a finer grind but heats the coffee beans and destroys coffee's aroma.

A coarse ground coffee is used for the press pot or French Press as coffee remains a longer time in contact with the water.
A medium ground coffee is required for drip coffee maker as the water will slowly pass through the filter.
Espresso and Napolitano coffee makers need a very fine grind in order to have a perfect extraction in a very short time.

How do I choose the right grind?
Use the fineness selector to adjust the grind according the type of coffee maker. Generally, the suitable grind will depend on how long the brewing method will allow the water to remain in contact with the ground coffee. The quicker the water goes through the ground coffee, the finer the ground coffee should be.
A coarse ground coffee is used for press pot also known as French press. The coffee remains a longer time in contact with water.
A medium ground is required for drip coffee maker. The water will slowly pass through the filter.
A very fine grind is needed for espresso or Napolitano coffee makers in order to have a perfect extraction in a very short time.
Do not change the grind setting when the mill is running.

What is the best way to store coffee beans?
It is best to store coffee beans in a dry, cool place. Beans should be kept in an opaque, airtight container. Coffee's main enemies are oxygen and moisture, and once ground, the coffee will quickly lose its quality: moisture will damage the flavor and aroma. Coffee will become stale and flat. Oxygen will oxidize the ground coffee and will reinforce the bitter taste of the beverage, so coffee beans must be ground as close to the brewing time as possible.

Automatic Drop Coffee Makers

Can I put the serving jug in the microwave?
Serving jugs with a metallic band should not be placed in a microwave as there is a risk of damaging both the jug and the microwave.

Use and Maintenance

Cleaning your coffee machine

Turn off the coffee machine and remove the plug from the outlet. Do not clean the coffee machine when it is hot. Never immerse the coffee machine in water or put it under running water.
·Clean the body of the coffee machine with a damp cloth or sponge.
·Open the filter holder and remove the paper or permanent filter. The filter holder can be washed in warm soapy water and rinsed thoroughly, or cleaned in the upper rack of a dishwasher.
We recommend washing carafes by hand with a mild detergent.
·Do not use scouring agents or harsh cleansers on any part of the coffee machine. Thermo jugs have a glass bulb inside which should never be cleaned with a sponge or abrasive detergent.

Descaling your coffee machine

Descaling is necessary to keep your coffee machine running efficiently. The frequency of descaling depends on the hardness of your water and how often you use the coffee machine.
If you notice the brew cycle has slowed, it is generally time to descale the machine. See the chart below:

·Before descaling, remove the filter holder.
·You may use either the Krups descaling solution diluted in 8 ounces of water or 8 ounces of white vinegar.
·Pour the solution or vinegar into water reservoir and start the coffee machine (without coffee).
·Allow half the liquid to run into the carafe, then switch off and let stand for 1 hour.
·Restart the coffee machine to complete the cycle.
·Rinse the coffee machine by running it through 2 full cycles with water only.
·On the timer models if the display continues to read "CALC" repeat the process again.

Making the perfect cup of coffee
Making the perfect cup of coffee is something different for everyone. The four main principles:

1. The Water
It is important to use fresh water. Since coffee is 98% water, the taste of the water will come through in the coffee. The Duo filter system removes chlorine taste, but the better the water you start with the better the flavor of the coffee.

2. The Coffee
Chose premium fresh whole beans suited to your taste. There are two principal species of coffee: Arabica and Robusta.

Arabica beans are the choice beans with more flavor and less caffeine.
Robusta beans have more caffeine and are more "robust" and are usually used in blends.
The origin of the beans and the roast will determine the flavor. Roasts vary from light to very dark. Light roasts have a smooth, delicate aromatic taste, medium to medium dark roasts are slightly stronger, with a full-bodied balanced taste, and dark roasts are bold with smoky undertones.

3. The Grind
Use the proper grind finesse and grind just prior to brewing.
The variation in the grind depends on the type of filter you use. We prefer paper filters because they allow you to use a finer grind, thus allowing a full extraction and more contact time with the water.
Permanent filters require a slightly coarser grind therefore the extraction rate is reduced.
A general rule of thumb for grinding is the longer the brew process the coarser the grind.

4. The Proportion
We recommend that you use 1 rounded Tbsp. of ground coffee per cup and modify the quantity to suit your taste.

Problems & Solutions

Coffee machine does not turn on.
Check to be sure the appliance is plugged into a working outlet and the appliance is in the "ON" position

Appliance appears to be leaking.
Make sure that the water tank has not been filled beyond the max. fill level

The thermal carafe does not keep the coffee hot long enough.
For best results we recommend that you pre-heat your carafe with HOT water just prior to brewing. This will ensure the hottest coffee for the longest time.

Takes a long time to brew.
It may be time to descale your coffee maker. On times models you should see the words "CALC" in the display. On non-timer models your should descale every 40 to 80 uses depending on the hardness of your water.

The brew cycle stops and the indicator light blinks rapidly during brewing.
The water tank is empty and the brew cycle has been interrupted. Fill the water tank. Press "brew" to begin a new cycle. When you reach the volume required, press "brew" again to end the preparation.

The circuit is blocked: wait until your coffee maker has cooled down completely, then open the upper lid.
·Check that the pod holders are not blocked. If this is the case, the pod holders should be cleaned.
·Otherwise, descale the unit.

A large amount of steam is given off during the brewing. The tank is not emptied during the descaling cycle.
Your coffee maker is heavily scaled, repeat the descaling cycle.

You cannot unlock the lid.
Do not force the unlock button, wait until your coffee machine has cooled down completely and then try again. It is sometimes necessary to wait 24 hours before unlocking the lid.

Drinks prepared are not hot. Power cut during the preparation.
·Wait until your coffee machine has cooled down completely.
·Throw away the pods, clean the pod supports and the spray heads and run 1
2-cup/9-oz. preparation cycle with empty coffee pod supports to rinse your appliance.

Nozzle is clogged.
If the nozzle of the pod holder is clogged clean it with a fine needle.

Leaks during the preparation.
·Check that lid is properly locked in the holder.
·Check that your pods are correctly positioned in the holders.
·Wipe the seals around the spray heads.

Coffee is not evenly distributed between the 2 cups.
·Could be due to the use of 2 different types of coffee pods.
·Descale the unit.
·Check to see if pod holders are not clogged.

Pod Machines

Cleaning Instructions
·Run a brewing cycle without pod(s) to rinse the appliance.
·Unplug the appliance.
·Do not clean the appliance when hot.
·Clean with a damp cloth or sponge.
·Never put the appliance in water or under running water.
·The pod holders (H), the drip tray (A), and its plate (B) are dishwasher-safe.

Descaling
·Turn the appliance off before descaling.
·Remove the water filter holder and discard the filter.
·We recommend that you use Krups descaling solution (ref: F054).
·Pour the mixture into the tank (F) and place the smaller pod holders in the coffee machine.
(Do not use the specialty pod holders for descaling.)
·Place a container that can hold up to 40 ounces on the drip tray.
·Press the brew button for at least 5 seconds.
The indicator light will begin to blink slowly. The solution will run through the system and disperse intermittently.
The cycle automatically stops when the tank is empty. The indicator light goes out.
After descaling rinse your coffee machine by running two brew cycles on the 2-cup/9-oz. setting.
·Rinse the water tank before making coffee.
Never put the descaling agent directly into the tank, mix the solution first.
If used twice daily, descale your coffee machine every 3 months.
If your coffee machine is equipped with Water Filtration you generally only need to descale your appliance every 4 to 5 months.
The absence of the water filter does not prevent the coffee machine from working.
If you have not used your coffee machine for over a month, we advise you to rinse the "Duo Filter" under running water and to thoroughly clean the water tank.
It is recommended not to leave the water filter in place for over 5 months.
·The water tank is empty and the brew cycle has been interrupted. Fill the water tank. Press "brew" to begin a new cycle. When you reach the volume required, press "brew" again to end the preparation.
·The circuit is blocked: wait until your coffee maker has cooled down completely, then open the upper lid (C).
·Check that the pod holders are not blocked. If this is the case, the pod holders should be cleaned.
·Otherwise, descale the unit.
A large amount of steam is given off during the brewing
·Descale the unit.

The tank is not emptied during the descaling cycle:
·Your coffee maker is heavily scaled, repeat the descaling cycle.

You cannot unlock the lid:
·Do not force the unlock button, wait until your coffee machine has cooled down completely and then try again. It is sometimes necessary to wait 24 hours before unlocking the lid.

Drinks prepared are not hot:
·Descale the unit.

Power cut during the preparation:
·Wait until your coffee machine has cooled down completely.
·Throw away the pods, clean the pod supports and the spray heads and run 1 2-cup/9-oz. preparation cycle with empty coffee pod supports to rinse your appliance.

Clog
·If the nozzle of the pod holder is clogged clean it with a fine needle.

Leaks during the preparation:
·Check that lid is properly locked in the holder.
·Check that your pods are correctly positioned in the holders.
·Wipe the seals around the spray heads.

Coffee is not evenly distributed between the 2 cups:
·Could be due to the use of 2 different types of coffee pods.
·Descale the unit.
·Check to see if pod holders are not clogged.
If your appliance still does not work, please contact an authorized Krups Service Center (see Limited Warranty).

Electric Kettle

Cleaning
To clean your kettle:
·Unplug it or remove it from its base.
·Leave it to cool, and then clean it with a damp sponge.
To clean the filter (depends on the model):
·Clean the filter regularly. Rinse it in clean running water and using a soft, non-metallic brush if needed.

De-scaling
·Descale your kettle regularly.
·Use:
1) a descaler specifically intended for plastic kettles. Follow the manufacturer's instructions closely.
2) or white vinegar.
Pour 2 ¼ cups of vinegar into the kettle. Leave it to work for one hour without heating.
3) or citric acid. Boil 2 ¼ cups of water. Add 2 tbs. citric acid. Leave it to work for 15 minutes.
·Repeat if necessary.
·If you are using citric acid, always dilute it with water.
·Whatever method you use, always empty your kettle and rinse it 5 or 6 times.
·Before using again, rinse with cold water then boil (max level) and discard the water twice without drinking it.
In the event of a problem, check:
·the connection.
·that the kettle is correctly positioned on its base.
·that the switch is in the "on" position by pressing "I".
·that the lid is locked in the "lock" position and that the protective cover is blocking off the spout
·that the kettle has not been used without water. In this case: take the kettle off its base, fill the appliance with cold water, then try again.
·If your appliance only works intermittently or stops before reaching boiling point it may be due to a build up of scale please refer to Descaling.
If your appliance is still not working, contact a Krups approved service centre (see list in the "Krups Service" booklet).

Prevention of domestic accidents
·Unplug the appliance when you are not using it and when you clean it.
·Take care if carrying the kettle when it contains hot water.
·Tilt and pour slowly in order to prevent any risk of burning with hot water.
·Keep your hands away from the pouring spout when the water is coming to the boil, and avoid any contact with the hot surfaces of the appliance.