Answer:Â
The dotted line that you are seeing indicates that the base and hand held receiver have not linked to one another. There are a couple of things to check:
1. Make sure that the receiver and the base both have batteries.
2. Make sure the hand-held receiver is in the thermometer mode by pressing the Mode button.
2. Make sure the base unit is turned on. There is a green LED light on the front of the base that will illuminate when the unit is operating. The switch in on the lower right side of the unit, if you are looking at the front.
3. Make sure the probe plug is push all the way into the plug connector on the base.
3. Place the handheld unit in the base and allow it a few minutes to make the link between the two units. Once the link is established, it should display the temperature that the probe is sensing automatically. You should then be able to select the meat type and other functions.
If you have completed these steps, the unit may be defective. Please contact the CHEFS customer service (1-800-338-3232), and they will work with you to get a replacement.
3 months ago

by
MerchantJaa
CHEFS Catalog, Colorado Springs, CO
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