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Customer Service

CHEFS 100% GUARANTEE

If you are not completely satisfied with your purchase, for any reason, simply return it to us along with your receipt for a prompt, courteous replacement, exchange or refund.

TRACK YOUR ORDER

To see order status and tracking information for a specific order, click here and enter your order number and billing zip code. If you have a CHEFS account, you will be able to view order status for current and past orders, plus maintain your account settings, wish list or registry.

Order Confirmation and Order Shipped Emails: We will send a confirmation of your order, including when your item(s) ship* and any communication relevant to your order, to the e-mail address you provided when ordering.

* Excluding items shipped from the manufacturer.

RETURNS

Free Return Shipping is easy at CHEFS.

Just keep your packing slip from your order. If you need to return the item for any reason, simply complete and detach the top portion of the packing slip with the reason for your return and the action you wish us to take. Repack the item including the top portion of the packing slip with your return instructions. CHEFS pays return shipping fees when you use our FedEx Return Service. You pay nothing. To receive FREE Return Shipping, you MUST use our prepaid label and take your package to an authorized FedEx-staffed location. You can find FedEx-Staffed Authorized Return Locations at www.fedex.com/locatorreturns or by calling 1-800-GoFEDEX and asking for the nearest FedEx-staffed location. Detach the barcode from the bottom of the first page of the packslip and give it to the FedEx-staff. They will use it to generate a shipping label and will give you a receipt along with a return tracking number. CHEFS Free FedEx Return Service is not available for international orders unless the merchandise received is in error or defective.

If you no longer have your pack slip, please contact customer service for return instructions. If you prefer not to use the Free FedEx Return Service, please enclose the following information with your return merchandise to allow us to process your return quickly and accurately:

  • Your full name and address
  • Proof of purchase (credit card statement) and/or your order number
  • Reason for return
  • Desired action (replace item, exchange or refund)

Ship your return merchandise, pre-paid and insured for your protection, via FedEx to:
CHEFS, Attn: Returns Department, 5074 Centennial Blvd., Colorado Springs, CO 80919

CANCELLING AN ORDER

If your order has not shipped, you may cancel it for any reason. Customers may cancel by calling 1-800-338-3232. Please have your order number ready for faster, more accurate service.

SHIPPING INFORMATION

HOLIDAY DELIVERY

Orders must be placed by 2pm EST on these dates for Holiday Delivery. Drop-Ship Items shipped directly from the manufacturer can not be guaranteed for delivery by these dates.

SHIPPING OPTIONS

CHEFS offers several delivery methods for your order including Economy Standard, FedEx Ground, FedEx 2-Day and FedEx Next-day delivery. Most orders for in-stock items placed before 2pm EST ship same business day. Orders placed Friday after 2pm EST typically ship on Monday. Please allow 1-2 days for order processing. Additional processing time may be necessary for orders placed using PayPal, Bill Me Later. Please refer to your order ship confirmation email for delivery details.

Note: Shipping charges are calculated for each individual ship to address. Please refer to the shipping and handling chart for charges per shipping address. All delivery times are estimated and are not guaranteed by CHEFS. If you have not received your order within the estimated delivery time, please contact us so that we may help locate your package.


Economy Standard Shipping

  • Expected delivery within 6-10 business days. Most orders for in-stock items placed before 2pm EST ship same day.
  • Orders are shipped via the best method available. Most orders will ship via FedEx Smart Post, which is a collaboration between FedEx and the U.S. Postal Service where your package will have tracking via FedEx, but will be delivered to your address by the U.S. Postal Service.
  • Add Additional $10 per address to Economy Standard Shipping & Handling Charges for each order shipped to Alaska, Hawaii, or U.S. territories.
  • Weekend and Holiday delivery is not available.

FedEx Ground Shipping

  • Track your order through the FedEx website.
  • Add additional $3.95 per address to Economy Standard Shipping & Handling Charges for each order shipped.
  • Expected delivery within 4-6 business days. Most orders for in-stock items placed before 2pm EST ship same day.
  • Available only for the 48 contiguous United States.
  • Weekend and Holiday delivery is not available.

FedEx 2-Day Express Shipping

  • Expected delivery within 2 business days after order processing. Most orders for in-stock items placed before 2pm EST ship same day.
  • Add additional $14.95 per address to Economy Standard Shipping & Handling Charges for each order shipped.
  • Add additional $19.95 per address to Economy Standard Shipping & Handling Charges for each order shipped to Alaska, Hawaii and Puerto Rico. Not available to other US Territories.
  • Not available for delivery to P.O. boxes or APO/FPO addresses.
  • Not available for heavy items or items delivered directly from the manufacturer.
  • Not available for items with additional postage charges.
  • Weekend and Holiday delivery is not available.

FedEx Next-Day Express Shipping

  • Expected delivery the next business day after order processing. Most orders for in-stock items placed before 2pm EST ship same day.
  • Add additional $24.95 per address to Economy Standard Shipping & Handling Charges for each order shipped.
  • Add additional $34.95 per address to Economy Standard Shipping & Handling Charges for each order shipped to Alaska, Hawaii and Puerto Rico. Not available to other US Territories.
  • Not available for delivery to P.O. boxes or APO/FPO addresses.
  • Not available for heavy items or items delivered directly from the manufacturer.
  • Not available for items with additional postage charges.
  • Weekend and Holiday delivery is not available.

*These specifications do not apply to our Holiday Delivery schedule. Orders with multiple items shipped to the same address may not ship in the same box.


Post Office Boxes

Second-day and next-day deliveries are not available to post office boxes. Please select standard delivery during checkout for all orders shipped to P.O. boxes. Items shipped directly from the manufacturer can not be delivered to P.O. Boxes. Orders to P.O. boxes are delivered via parcel post, USPS.

If a P.O. Box is included anywhere in the shipping address, the order will be automatically shipped via parcel post, USPS. If you wish your order to be delivered to a street address via FEDEX, please do not include a P.O. Box in the address.


SHIPPING CHARGES

Shipping and Handling charges are calculated based upon the total cost of merchandise in your order to each individual shipping address. The following shipping and handling charges apply to products pictured and described on our web site and to online orders from our catalogs. All prices are expressed in U.S. currency.


Merchandise Total
per address shipped*
Economy
(6-10 Days)*
Up to $15.00 $5.00
$15.01 to $25.00 $6.00
$25.01 to $50.00 $8.00
$50.01 to $75.00 $10.00
$75.01 to $100.00 $12.00
$100.01 to $150.00 $14.00
$150.01 to $200.00 $16.00
$200.01 to $250.00 $18.00
$250.01 and over 7% of Merchandise Total*

*Total value of merchandise before tax or other charges.


ADDITIONAL SHIPPING

Some items (oversize, heavyweight and drop ship items) require an additional shipping and handling charge, listed as Additional Shipping on the product page. To determine the total cost for shipping and handling, add this additional charge to the applicable amount from the shipping and handling chart above.


HOLIDAY DELIVERY

Orders must be placed by 2pm EST on these dates for Holiday Delivery. Drop-Ship Items shipped directly from the manufacturer can not be guaranteed for delivery by these dates.

Thanksgiving is Thursday, November 28, 2013

Last Day to order with Economy/Standard Shipping, Thursday, November 21, 2013.
Last Day to order with 2-Day Air Shipping, Monday, November 25, 2013.
Last Day to order with Next Day Air Shipping, Tuesday, November 26, 2013.


Hanukkah is Thursday, November 28, 2013

Last Day to order with Economy/Standard Shipping, Thursday, November 21, 2013.
Last Day to order with 2-Day Air Shipping, Monday, November 25, 2013.
Last Day to order with Next Day Air Shipping, Tuesday, November 26, 2013.


Christmas is Wednesday, December 25, 2013

Last Day to order with Economy/Standard Shipping, Wednesday, December 18, 2013.
Last Day to order with 2-Day Air Shipping, Friday, December 20, 2013.
Last Day to order with Next Day Air Shipping, Monday, December 23, 2013.


New Year's Day is Wednesday, January 1, 2014

Last Day to order with Economy/Standard Shipping, Monday, December 23, 2013.
Last Day to order with 2-Day Air Shipping, Friday, December 27, 2013.
Last Day to order with Next Day Air Shipping, Monday, December 30, 2013.


Valentine's Day is Friday, February 14, 2014

Last Day to order with Economy/Standard Shipping, Friday, February 7, 2014.
Last Day to order with 2-Day Air Shipping, Wednesday, February 12, 2014.
Last Day to order with Next Day Air Shipping, Thursday, February 13, 2014.


Easter is Sunday, April 20, 2014

Last Day to order with Economy/Standard Shipping, Friday, April 11, 2014.
Last Day to order with 2-Day Air Shipping, Wednesday, April 16, 2014.
Last Day to order with Next Day Air Shipping, Thursday, April 17, 2014.


Mother's Day is Sunday, May 11, 2014

Last Day to order with Economy/Standard Shipping, Monday, April 28, 2014.
Last Day to order with 2-Day Air Shipping, Wednesday, May 7, 2014.
Last Day to order with Next Day Air Shipping, Thursday, May 8, 2014.


Father's Day is Sunday, June 15, 2014

Last Day to order with Economy/Standard Shipping, Friday, June 6, 2014.
Last Day to order with 2-Day Air Shipping, Wednesday, June 11, 2014.
Last Day to order with Next Day Air Shipping, Thursday, June 12, 2014.


Drop-Ship Items

Some merchandise at CHEFScatalog.com is shipped directly from the manufacturer. These "drop-ship" items have special handling restrictions:


  • Additional time is needed for order processing, so second-day and next-day shipping are not available. Heavy items, such as furniture, may take up to 4 weeks for delivery.
  • Drop-ship items can be delivered only to addresses in the 48 contiguous United States.
  • Drop-ship items cannot be gift wrapped.
  • Drop-ship items cannot be shipped to a P.O. Box.
  • CHEFS cannot guarantee delivery date of drop-ship merchandise.

FREE SHIPPING PROMOTION

Limited time promotions at www.CHEFScatalog.com may waive Economy Standard shipping charges as calculated by the shipping and handling chart above. CHEFS Wine Club is excluded. FEDEX Delivery orders, heavy kitchen furniture, products delivered directly from the manufacturer, and items with additional postage and handling do not qualify for free shipping. Additional postage or heavy weight charges are not waived under promotions of this type. Promotion applies to qualifying orders to a single address in the continental US with valid promotion code only. FEDEX Ground, 2 Day and Next Day Shipping charges are not waived under Free Economy Standard Shipping Offers.

Please contact us if you have any questions about shipping or delivery of your order. Call 1-800-338-3232, or click here to send an e-mail.


SHIPPING TO MULTIPLE ADDRESSES

CHEFS allows you to specify a delivery address for each item in your order during checkout. If you ship to multiple addresses your shipping charges are calculated based on the merchandise total shipped to each address.


INTERNATIONAL SHIPPING

CHEFS is pleased to offer international shipping to over 90 countries at this time. As you begin CHEFS checkout select the link “ship to international address” and proceed through Borderfree international checkout. For U.S. territories including Alaska, Hawaii, Puerto Rico and Military APO/FPO addresses that are served by the U.S. Postal Service, please proceed as a US Customer through CHEFS standard checkout, not the international checkout.

With international checkout, shop confidently in your preferred currency with your final price guaranteed when you place your order. No additional payment will be required upon delivery of your order unless you opt to pay duties upon delivery. Your order is Guaranteed!

I live in the U.S., can I ship an order internationally but pay in USD? Yes. You receive a guaranteed order total for an order that is shipping internationally, but pay in USD using a U.S. credit card.

How do I get started? Simply click on the International Shipping link in the upper right corner of our website. Select your destination country and currency and click update. You will see the flag of the destination country appear at the top of the website, and you can begin shopping. Some items, available only for U.S. delivery, will no longer appear when shopping our site.

What are my international shipping delivery options?

We currently deliver to over 100 countries. Please refer to the following estimated delivery times for each Shipping Country Area.

Shipping Methods and Delivery Times

* Shipping delivery times indicated do not include processing times. We ship items within 1-3 business days of when we receive your order.

What are the deadlines for international holiday shipping delivery?

Orders must be placed by 2pm EST on these dates for Holiday Delivery. Drop-Ship Items shipped directly from the manufacturer can not be guaranteed for delivery by these dates. CHEFS is not responsible for delays caused by customs.

International Holiday Shipping Deadlines

Please note: These holiday shipping deadlines are provided to you as our best estimate and we will do our best to ensure your package arrives on or before each holiday. Actual delivery times may vary based on product availability, shipping destination, delays due to customs and other unforseen circumstances. Once your order leaves our international hub, you will recieve a shipping confirmation email with a order tracking number so you can view the status of your shipment online.

Are there any items that cannot ship to my country because they are restricted?

Due to size and customs restrictions some items are not available for international delivery; therefore you may see items available for sale on our U.S. site, but not on our international site. You may also be asked to remove an item from your shopping cart if your specific destination country does not permit the import of that item. Items over $2500, orders totaling $2500 or more and items over 150lbs cannot be shipped internationally. Please place separate orders so that no single order is over $2500. International shipping restrictions prevent us from shipping oversized items outside of the U.S. If for some reason, there are any items that cannot be exported from the U.S. and/or imported into your destination country selection, you must go back to your shopping cart to remove that item then proceed again through the Borderfree Global Checkout process.

Please Note: ***All Kitchen Electrics sold through this site are built to U.S. and Canadian voltage standards for 110V.*** Some products such as DVD's may have different formats not accepted in European countries.

Free Shipping Promotion

Limited time promotions for Free Economy Standard Shipping are not valid for international orders. Free Shipping promotions available on www.CHEFScatalog.com apply to qualifying orders shipping to a single address in the continental US with valid promotion code only.

Please email us at International@ecare.chefscatalog.com if you have any questions about shipping or delivery of your order.

ORDERING INFORMATION

EXCLUSIVE

Merchandise available only from CHEFS is identified as "Exclusive."

SALE & PROMOTION PRICING

Sale and promotion pricing is a temporary markdown which can be changed at any time and does not apply to previous purchases. Merchandise on CHEFS could be offered at the same or lower “Sale” prices during future promotional events. We work hard to ensure the accuracy of pricing on CHEFScatalog.com, but despite our best efforts, pricing errors may occur. CHEFS reserves the right to change or update prices, information and to correct errors, inaccuracies or omissions at any time without prior notice. CHEFS is not responsible for pricing, typographical, photographic or other errors, in any offer on CHEFScatalog.com or affiliate sites and reserves the right to limit quantities or to cancel any orders resulting from such errors.

SALES TAX

CHEFS Catalog charges sales tax in all U.S. states except Delaware, Montana, New Hampshire and Oregon (these states don’t have a sales tax.) Appropriate sales tax will be added to your merchandise total and displayed for your review prior to submitting your order.

The amount of tax charged for your CHEFScatalog.com order depends upon many factors, including:

  • The location the item ships from
  • Type of item purchased
  • Destination of shipment

How Sales Tax Is Calculated

If an item is subject to sales or use tax in the state to which it is shipped, tax is generally calculated on its total selling price. In accordance with state tax laws, the total selling price of an item generally includes item-level shipping and handling charges, discounts and gift-wrap charges, and an allocation of order-level shipping and handling charges and discounts. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is approved or shipped. Therefore, the tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address.

Sales Tax on Gift Cards

No sales tax is charged when purchasing GiftCards; however, purchases paid for with GiftCards may be subject to tax.

PAYMENT OPTIONS

Shopping at CHEFScatalog.com is safe and secure; for details, click here to review our security and privacy information.

Credit Cards:

CHEFS accepts the following credit cards and payment options for online purchases:

  • American Express
  • VISA
  • Mastercard
  • Discover
  • PayPal
  • Bill Me Later

The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically cancelled.

Debit Cards:

Debit card authorization takes place the day after the order is placed. Once authorized, funds are reserved for 7 days. Payment (transfer of funds) does not occur until the order ships. A receipt is included with each order.

CHEFS CATALOG COUPON CODE

Where do I enter my catalog or coupon code?
Please enter your code on the cart page, if you do not see a place to enter your code, you already have a promotion applied to your order. You can verify the promotion code applied to your order by looking at the top of the order summary. Only one promotion code may be applied to an order at any time.



Example of Apply Code


Example of Code Applied


Catalog/Coupon Code Restrictions:


  • Only one catalog or coupon code may be applied to an order at any time. Once a code has been applied to an order, it can not be changed.
  • Free Shipping promotions require an order minimum shipped to a single address in the Continental U.S., and discount applies only to Standard Economy Shipping Rates. FedEx Ground, 2 Day and NextDay Shipping charges are not waived.
  • FedEx Ground, Express Delivery orders, heavy kitchen furniture, products delivered directly from the manufacturer, and items with additional postage and handling do not qualify for Free Shipping promotions. Additional postage or heavy weight charges are not waived under Free Shipping promotions.

Limited Time Dollar-Off/Percent-Off Promotion

*Discount applies to merchandise total before tax and shipping. The following manufacturers/brands have requested to be excluded from this promotion and do not qualify: Aerogrow, Breville, Chef'sChoice, Corkcicle, Duralex, Emile Henry, Epicurean, Global, John Boos & Co., Jura-Capresso, Kuhn Rikon, Le Creuset, Lekue, Mauviel, Rosle, Saeco, Scanpan, Shun, Staub, Swiss Diamond, Vitamix, Wusthof, Zwilling J.A. Henckels. Cannot be applied to previous purchases, replacement orders or gift card purchases. Cannot be combined with other special offers, including other affiliate site offers, rebates or miles, or promotional gift certificates. Terms subject to change.

Coupon Rules:You may only use one coupon per order. Cannot be combined with any other offers, including promotional gift certificates. Entering a new coupon will replace the one you already entered. Coupon is not valid for use on international orders.

*Qualifying savings will be displayed on Review Your Order Page.

WARRANTY INFORMATION

A written warranty for selected products sold on this Web site may be obtained free by sending a specific written request to:

CHEFS
Customer Relations
5070 Centennial Blvd.
Colorado Springs, CO 80919

CONTACT US

Please contact us if you have any questions about your order. Click here to send an e-mail or call 1-800-338-3232. More contact information. Live Help is available during standard hours for Live Chat.

SERVICES

GIFT WRAP & GIFT MESSAGES

CHEFS gift wrap includes an ivory-colored package wrapped with a grosgrain ribbon, and topped with a handy kitchen tool. CHEFS gift packaging is $6.00 per item wrapped. You may add gift wrap during checkout. Gift wrap is not available on items delivered directly from the manufacturer or on heavy/oversized items. A personalized gift message may be included with your order at no charge. During checkout specify one gift message per delivery address. Gift messages up to 5 lines, 50 characters are complimentary. Gift messages are not available for items shipped directly from the manufacturer.

GIFT CARDS

The easiest gift of all. Gift Cards are available in a traditional or eGift card style. CHEFS Gift Cards always ship FREE, never expires and no fees! Redeem online, by phone or at our outlet store in Colorado Springs. Order gift cards at www.CHEFScatalog.com or by calling 800-338-3232.

Traditional Gift Cards - Ship Free

  • Arrives in a special gift envelope with a catalog & your personal message.
  • Delivered within 7-10 days via USPS (expedited shipping available for additional charge)

eGift Cards - Ship Free

  • Quick, Easy, FREE Delivery by Email
  • Choose from featured designs or customize with your own photo & message.

Check Gift Card Balance

To check the balance on your CHEFS gift card, please call 800-242-5353.

To Redeem your Gift Card Online

During checkout, select gift card as your payment method. Enter the gift card number and the amount from the gift card that you wish to apply to your order. You are also required to provide a credit card number to process the order. Your credit card information can be entered on the payment screen. Any balance left on the order after the gift card balance has been applied will be charged to the credit card provided. If a credit card is not supplied, the order will be held until Customer Service is able to contact you to obtain a credit card for any remaining balance. If your order total is less than the value of your gift card, the unused value will remain on the card for a future purchase. Gift Cards do not expire.

Gift Card Terms & Conditions

Gift Cards have no fees and do not expire. Gift Cards are valid toward purchases online at www.CHEFScatalog.com for orders shipped in the United States. Gift Cards are also redeemable for CHEFS Catalog phone orders and in store locations. Gift Cards carry no implied warranties and are not a credit card or debit card. Gift Cards can not be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account. Lost, stolen, or damaged Gift Cards will not be cancelled or replaced without required proof of purchase. CHEFS Catalog does not accept responsibility for cards lost, damaged or stolen, or any unauthorized use of cards. Except as required by law, Gift Cards purchased with cash will not be replaced. CHEFS Catalog reserves the right to deactivate or reject any Gift Card issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law, and CHEFS Catalog reserves the right to change these terms. Gift Cards can not be used toward the purchase of any order delivered internationally at this time. Value in U.S. dollars. © 2010 CHEFS ®. All rights reserved.

Please treat your Gift Card like Cash and Safeguard it accordingly!

GIFT WITH PURCHASE & REBATES

For mail-in rebates please submit your original receipt and UPC symbol from product package as directed on the rebate form. Keep a copy for your records. Rebates are not proprietary to CHEFS, but are the responsibility of the manufacturer to fulfill unless otherwise stated. Free gift offers advertised on CHEFScatalog.com expire as stated by the manufacturer and are subject to change or substitution of similar value.

LARGE ORDERS

To provide the best possible service to all our customers, we reserve the right to limit order quantities.

CATALOG REQUEST

If you would like to receive our catalog or have one sent to a friend, click here.

DUPLICATE CATALOGS

If you are receiving duplicate copies of the same catalog, please mail us all labels and indicate which one is correct. If you are moving or if your catalog is addressed incorrectly, please return a recent mailing label to us showing the correction. If you would prefer to fax a copy of the label and corrections, please fax to 800-967-2433.

CHANGE OF ADDRESS

If your address has changed, please contact customer service to make sure you continue to receive your catalog. Click here to send an e-mail or call 1-800-338-3232.

LEGAL POLICIES

PRICE ADJUSTMENTS

Prices are subject to change. We work hard to ensure the accuracy of pricing on CHEFScatalog.com, but despite our best efforts, pricing errors may occur. CHEFS is not responsible for pricing, typographical, photographic or other errors, in any offer on CHEFScatalog.com or affiliate sites and reserves the right to limit quantities or to cancel any orders resulting from such errors. For questions, please call 1-800-338-3232.

PRIVACY POLICY

View CHEFS Catalog Privacy Policy here.

CONDITIONS OF USE AND DISCLAIMERS

When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are:


  • Subject to the terms and conditions in this legal notice, and may change at any time without notice.
  • Subject to all applicable laws.
  • Undertaken at your own risk.

Copyright

The following elements of this Web site are the property of CHEFS or our suppliers and are protected by United States and international copyright laws:


  • All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
  • All software.

Trademarks

The trademarks or trade dress of CHEFS and our affiliates may not be used without our written permission. Trademarks or trade dress include the CHEFS name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of CHEFS products, services, and programs, and those of our affiliates. All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Use

You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with CHEFScatalog.com. Unless we give you written permission in advance, any other use of this Web site, its content and its information, including linking or framing to this Web site, is strictly prohibited.

Errors and Inaccuracies

Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. CHEFS is not responsible for pricing, typographical, photographic or other errors, in any offer on CHEFScatalog.com or affiliate sites and reserves the right to limit quantities or to cancel any orders resulting from such errors.

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this Web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

No Confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Applicable Law

By visiting this Web site, you agree that the laws of the state of Colorado, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.

Disputes

Any dispute relating in any way to your visit to our Web site or to products purchased here shall be submitted to confidential arbitration in Colorado Springs, CO. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of Colorado. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this Web site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.

Protecting Your Information

As part of our ongoing commitment to ensure that your shopping experience with CHEFS is protected, CHEFS will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.

CHEFS GIFT CARD & PRODUCT GIVEAWAY


  • Weekly Product Review $250 Gift Card Giveaway
    Register to win by submitting product reviews. Ends February 28, 2014. View Official Rules
  • Quarterly Product Review $250 Gift Card Giveaway
    Register to win by submitting product reviews. View Official Rules

OTHER HELPFUL LINKS

CHEFS OUTLET STORE

Located at 5070 Centennial Blvd., Colorado Springs, CO 80919 Map; 719.272.2700.
CHEFS Outlet Store is pleased to offer special events and selected cooking classes.
View current Cooking Class Schedule. Seating is limited. To register, please contact the store directly.

CHEFS WINE STORE

CHEFS is pleased to offer great offers from across the web on premium wines, gift ideas and wine accessories. Please view CHEFS Wine Store for featured offers!

SITE MAP

View the complete site map for CHEFS.
















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