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Placing An Order
Shipping and Delivery
  • How will my order be shipped?

    Chefs orders ship via FedEx Ground, Smart Post Ground, or 2nd Day Air (if you choose expedited shipping when placing your order).

  • Where does Chefs ship?

    Chefs ships to the contiguous 48 states. Currently, we do not ship to PO, APO, or FPO boxes.

  • When will I receive my order?
    Your order will ship within 1-3 business days and should deliver within 3-7 business days from the day the order is placed.
  • Why is my order arriving in multiple shipments?

    Items are shipped directly from our vendors. You will receive an update with tracking information when your item(s) ships. If you've ordered multiple items from different vendors, they may arrive separately.

  • Why are there multiple charges for my order?
    If your order contains more than one item it is possible that you will see multiple charges on your account. This is because we may ship from multiple locations, and each store location will only charge for the item(s) that they ship. This will not affect your order total or shipping charges on your order. Orders shipped from multiple locations may result in items arriving on different days.
Returns & Refunds
Account Help